I flew American airlines for The 1st time and it will be my last time it absolutely was the most Terrible working experience I'd ever had that has a airline. under no circumstances once again you experienced greater get your act alongside one another
The first thing I noticed was the Aircraft alone considering the fact that I've essentially labored In this particular field. The primary airplane I was on wasn't even developed in the united states and was so in Brazil right before I was even born.
Luis don't just obtained us on the flight but improve to top quality. This was a giant handle for us. The flight variety was AA2386 in the event I spelled Luis’s last name Completely wrong.
I am standing at American airlines counter in McAllen, Tx looking forward to a hotel voucher three hours after landing from Flight 5783 that was redirected on account of bad temperature around Queretaro.
I can't have the grievance part on the American Airways Web page to operate. So This can be the only place i can find to post my data in advance of mailing it into the cooperate Workplace.
I am producing to tell you of my horrible experience traveling on American Airways. To start with off, I was verified on flight # 1696 from New Orleans to Chicago for any 5:fifteen departure on seven/9/07. Obviously just after numerous changes to this departure time with little if any conversation from an Airline consultant concerning the hold off (right up until the flight time elapsed and no updates have been created) I inquired and acquired that the hold off was a immediate results of inclement temperature. Upon arrival to Chicago’s O’Hare Airport, I realized that just after presenting to my departure gate for my relationship, which the flight # 4169 departed below twenty minutes just before my arrival in the gate.
Make sure you explain to me how This may be resolved. I do enter the correct precheck variety over the reservation kind and The client service agent has also Test it. This does not use good relations with a shopper who flies eight to ten instances a year.
Undeniably think that which you mentioned. Your preferred purpose gave the impression to be on the net The best factor to recall of. I say to you, I undoubtedly get annoyed concurrently as people give thought to problems that they plainly don't recognize about.
I planned to give kudos to Gary Tourney, who helped me in Pittsburgh on April sixth. He went to lots of problems to discover me One more flight and also to reroute my luggage. Gary was enjoyable and helpful and serene, and I really appreciated how really hard he worked to help me.
I am sorry to express that our knowledge on the AA counter in Newark was lower than stellar – Of The 2 consumer service reps for the counter aiding travellers checking in, a single devoted her time to ONLY First Class travellers, and one other lady appeared to do as minimal as is possible – way too chaotic stressing about what Every person else was performing – all besides what she may be executing! As the road grew longer, the significantly less fascinated she grew to become, and her Mindset was horrific – It took us much less time and energy to get to the Airport than it did standing in line to check in! (over one hour with only four men and women in front of us). By the time we stepped up to your counter – a completely new representative obtained on board – we needed to “serene ourselves down†– you are able to visualize how the other forty or so folks began to experience powering us! While you frequently attempt to tell us, you “treatment†concerning the passenger, and this personal could use a bit of Mind-set adjustment – or locate her another position!
However looking to uncover someone to help me with my challenge. Have sent a message over the AA web page that has a response that designed no feeling. Have termed and been explained to to ship the message. I attempted to response for the concept that made no sense and I obtained an e-mail again stating that the e-mail address I responded to just isn't is use.
We had been on AA 1517 from Miami to Roatan 02/13/sixteen and 02/14/16 & The flight was struggling to land in Roatan and diverted to Belize. I am acquainted ample with flying to be aware of the Captain produced the right phone and the diversion was temperature relevant. On landing in Belize we were knowledgeable by the Captain there was a warning mild on an motor that required to be dealt with, the part was offered in Belize. The end result was a clear mechanical hold off. We deplaned and were told we'd get meals and drink. Immediately after a lot more than one hour we experienced not been fed along with a little bit afterwards we were given a sandwich and bottled h2o and after that advised we could board.
I have incorporated an posting that outlines your agency as becoming the worst airline during the marketplace which isn't a little something being happy with. Based upon my experience I'll say that i'm under no circumstances intending to fly with your company once more, and neither will anyone I understand. I have her comment is here now publically introduced my frustrations along with your airline on many of the social networking websites.
i necessary to be in chicago within the aforementioned time ten:03pm and so i contacted An additional airlines (Virgin) who experienced a flight leaving san francisco at 4pm arriving in chicago at ten:15pm and booked a return flight back. i would like a refund for the entire return flight as well as booked most popular seat of 16F